Mediation

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What is Mediation?

Mediation is a way for people to voluntarily resolve disputes outside of court with the help of a neutral mediator. The mediator helps parties exchange information and proposals through negotiation. Mediation is private and the mediator can document a written agreement for the parties. For more information, see our Mediation Preparation page.

What disputes may be mediated?

Almost any type of dispute can be mediated. If you have a dispute regarding custody, divorce, or juvenile issues, please contact the Franklin County Court of Common Pleas, Division of Domestic Relations and Juvenile Branch at 614-525-6640. If you are experiencing domestic violence or stalking, please call 614-645-7483 for the City Prosecutor or contact one of the following agencies.

Mediation Before A Lawsuit Is Filed

Free Mediation

Any civil dispute may be mediated before a lawsuit is filed except domestic or criminal issues.

Complete the forms below to request mediation.

Business-to-business and business-to-consumer dispute resolution. Neutral mediator, court notice and reminder calls, participate in-person, by phone, or by mobile device. First request free; flexible scheduling, resolve without litigation. $15 per mediation request, fee recoverable from respondent. 614-645-8611

Business Account Mediation

If you represent a business and want to resolve a dispute between another business or a consumer before filing a lawsuit.

Check and Account Resolution Service.

How do I request mediation before a lawsuit is filed?

Mediation request forms are available for download below and pre-printed forms are available at the Small Claims Division Monday through Friday from 8:00 am to 5:00 pm. The office is located at 375 South High Street on the 16th floor.

Submit your completed Pre-File Mediation forms either in-person during business hours or via mail.

Once you submit your completed pre-lawsuit mediation request forms our office will mail each Respondent Letter you submit by ordinary mail. It is up to you to provide a good address. The mediation department does not keep any copies of the Respondent letter. You may make copies of any forms that you submit for your own records.

Complete and submit the Notification to Claimant if you want confirmation that your request has been received and processed.